Operations > Computing > FAQ

Computing Support Guidelines

This document provides a basic guideline regarding what support is offered by EE Computing to faculty, staff, and official visitors.

Support offered to permanent faculty and staff

The department provides the following support to UWEE faculty and staff for UW owned and IT Computing Group registered hardware:

Please read through our complete HelpDesk Service Level Agreement for list of support services that EE Computing provides.

Support offered to departmental visitors

The department provides the following to official department visitors:

The PI or lab sponsoring the visitor is responsible for providing:

If the visitor will need an EE computing account, they must first obtain a UW NetID. Information on obtaining a NetID can be found on UW's "Accounts and Passwords" page.

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